Security at Lodgestory

We take the security of your data seriously. Our platform is built with enterprise-grade security measures to protect your business and your customers.

AES-256 Encryption

TLS 1.2+

GDPR Compliant

99.9% Uptime

SOC 2 Aligned

24/7 Monitoring

Our Security Practices

A comprehensive overview of how we protect your data at every layer of our platform.

Encryption

All data encrypted at rest using AES-256 encryption
TLS 1.2+ for all data in transit
End-to-end encryption for sensitive communications
Encrypted database backups stored in geo-redundant locations
API keys and credentials stored in encrypted vaults

Access Control

Role-based access control (RBAC) across all systems
Multi-factor authentication (MFA) available for all accounts
Principle of least privilege enforced for internal access
Regular access reviews and audit logging
Session management with configurable timeout policies

Compliance

GDPR compliant data processing and storage
SOC 2 Type II aligned security controls
Regular third-party penetration testing
Data Processing Agreements (DPA) available
Privacy by design principles in product development

Incident Response

24/7 security monitoring and alerting
Documented incident response procedures
Breach notification within 72 hours as per GDPR
Regular incident response drills and table-top exercises
Post-incident review and continuous improvement

Have Security Questions?

We are happy to answer any questions about our security practices, provide additional documentation, or discuss your specific requirements.

For security-related inquiries, responsible disclosure, or to request our security documentation, please contact:

[email protected]