SOLUTION
Last-mile communication, fully automated
Keep customers informed, coordinate drivers effortlessly, and cut support calls with automated delivery updates across WhatsApp, SMS, and Voice.
Built for logistics operations
Automated Delivery Updates
Notify customers at every stage — order confirmed, dispatched, out for delivery, delivered — with personalised WhatsApp and SMS messages.
Live Tracking Links
Send real-time tracking links via WhatsApp so customers can follow their delivery without calling your support team.
Driver Coordination via IVR
Built-in voice and IVR with Tata Tele, Ozonetel, and Airtel for click-to-call dispatch, driver check-ins, and delivery confirmation calls.
Fleet Communication
Broadcast route changes, weather alerts, and operational updates to driver groups via WhatsApp with read receipts and acknowledgement tracking.
Why logistics companies choose Lodgestory
Reduce WISMO calls by up to 50% with proactive updates
Send delivery ETAs and tracking links on WhatsApp
Automate proof-of-delivery confirmation via bot
Coordinate drivers with IVR and click-to-call
Broadcast operational alerts to driver groups
Handle delivery exceptions with automated escalation
Integrate with TMS, WMS, and order management systems
Multi-language support for regional driver communication
Ready to automate your delivery communication?
Cut WISMO calls and keep customers informed at every stage of delivery.