Updates
Product Updates
Track every new feature, improvement, and fix. Here's what we've been building.
March 2026·v1.0.0
Lodgestory Launch
- Unified inbox for WhatsApp, Instagram, Email, SMS, and Voice
- Visual drag-and-drop bot builder with 20+ node types
- AI agents with knowledge bank and custom tools
- Full ticketing system with SLA management
- Broadcast campaigns for WhatsApp and Email
- CSAT, NPS, and CES survey builder
- Real-time analytics dashboard
- Integrations: HubSpot, Shopify, Salesforce, Razorpay, Tata Tele, Ozonetel, Airtel
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