SOLUTION
Customer support that scales with your business
Unify every channel in one inbox, let AI handle the repetitive queries, and give your agents the context they need to resolve issues faster.
Everything your support team needs
Unified Inbox
Manage WhatsApp, Instagram, Email, SMS, and Voice conversations in a single agent workspace with full context and history.
AI-Powered Resolution
Deploy knowledge-backed AI agents that auto-resolve up to 70% of queries in 50+ languages before a human ever steps in.
SLA-Driven Ticketing
Custom pipelines, automatic escalation rules, and business-hours-aware SLA tracking ensure no ticket falls through the cracks.
Real-Time Analytics
Monitor CSAT, first-response time, resolution time, and agent performance with live dashboards and scheduled reports.
Why teams choose Lodgestory for support
Reduce average response time by up to 80%
Auto-resolve repetitive queries with AI agents
Route conversations by skill, language, or channel
Track SLA compliance with business-hours rules
Collect CSAT and NPS feedback after every interaction
Integrate with Salesforce, HubSpot, and Zoho CRM
Built-in voice and IVR with Indian telephony providers
Free tier with 500 conversations per month
Ready to transform your customer support?
Start with a free tier today, no credit card required. Upgrade as your team grows.