Everything you need for omnichannel engagement
From unified messaging to AI-powered automation, Lodgestory gives your team the tools to deliver exceptional customer experiences at scale.
Unified Inbox
Manage WhatsApp, Instagram, Email, SMS, and Voice conversations in a single inbox with smart routing.
Bot Journey Builder
Design automated conversation flows with a drag-and-drop visual builder and rich node types.
AI Agents
Deploy intelligent AI agents powered by your knowledge base with custom tool integrations.
Ticketing & CRM
Track customer issues with customizable pipelines, CRM sync, and social media monitoring.
Broadcast & Campaigns
Send targeted WhatsApp and email campaigns with audience segmentation and bounce tracking.
Surveys & Feedback
Collect CSAT, NPS, and custom survey responses directly within your conversation channels.
Analytics & Reporting
Monitor agent performance, SLA compliance, and customer satisfaction with real-time dashboards.
Developer APIs
Integrate WhatsApp, Instagram, Messenger, Email, SMS, Push, and Voice via RESTful APIs.