Instagram API

Instagram messaging at your fingertips

Handle Instagram DMs, story replies, and comments programmatically. Build automated responses and route conversations to your support team.

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Reply to an Instagram DM

The same send-message endpoint powers Instagram, WhatsApp, Messenger, and email — just point it at your Instagram channel.

send-message.shcURL

1curl https://api.lodgestory.com/api/wp-crm/messaging/send-message \
-H "Authorization: Bearer $LODGESTORY_TOKEN" \
-H "Content-Type: application/json" \
-d '{
  "organisationId": "ORG_ID",
  "channelId": "INSTAGRAM_CHANNEL_ID",
  "chatId": "CHAT_ID",
  "type": "text",
  "message": "Thanks for the DM! Your booking is confirmed. 🎉"
}'

Field names verified against the live API. Full API reference →

Direct Message API

Send and receive Instagram Direct Messages programmatically. Support for text, images, story mentions, and story replies.

Media Handling

Process incoming images, videos, and story shares. Send rich media responses including product cards and carousels.

Comment Management

Monitor and respond to post and reel comments via API. Auto-reply to specific keywords or route to your support team.

Real-Time Webhooks

Receive instant webhook notifications for new messages, story mentions, comment interactions, and conversation updates.

Key Benefits

Official Instagram Messaging API
Story reply and mention handling
Comment monitoring and response
Rich media message support
Real-time event webhooks
Ice-breaker and quick reply support

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