Template

DLT Registration Checklist

Complete DLT registration checklist for SMS in India. Entity registration, sender ID approval, template submission, and consent management.

Included Templates

Choose DLT Platform

Select your DLT platform: Jio (Vilpower), Airtel (Airtel DLT), Vodafone Idea (Vi DLT), or BSNL. Each platform charges a one-time registration fee.

Prepare Documents

Gather: Company PAN card, GST certificate, Certificate of Incorporation, authorised signatory's Aadhaar/PAN, Letter of Authorisation, and company letterhead.

Register as Principal Entity

Create an account on your chosen DLT platform. Submit company documents and pay the registration fee (typically Rs 5,900 + GST). Approval takes 3-7 business days.

Get Entity ID

Once approved, you receive a unique Entity ID (PE ID). This ID is required for all subsequent registrations.

Register Sender IDs

Register your sender IDs (headers) — the 6-character alphanumeric name displayed to recipients (e.g., LDGSTY). You can register multiple headers for different purposes.

Choose Header Type

Transactional: For OTPs, order updates, account alerts. Promotional: For marketing offers and campaigns. Service Implicit: For service messages to existing customers.

Wait for Approval

Header approval takes 1-3 business days. Ensure the header is unique and doesn't conflict with existing registrations.

Create Message Templates

Register every SMS template you plan to use. Include fixed text and variable placeholders ({#var#}). Each template needs a unique name.

Select Template Type

Transactional: OTP, alerts, updates (sent 24/7). Promotional: Marketing messages (sent 9 AM–9 PM). Service Implicit: Existing customer service messages (sent 24/7).

Submit for Approval

Submit templates on the DLT platform. Approval takes 1-7 days. Rejected templates can be modified and resubmitted.

Collect & Record Consent

Maintain consent records for all recipients. Consent can be collected via website forms, WhatsApp opt-in, written forms, or IVR.

Upload Consent to DLT

Upload consent records to the DLT platform for promotional messaging. Include consent date, source, and expiry.

Set Up Preference Management

Honour opt-out requests within 7 days. Maintain a suppression list. Lodgestory handles this automatically via the SMS channel settings.

Configure in Lodgestory

Go to Settings > Channels > SMS. Enter your Entity ID, registered headers, and approved template IDs. Lodgestory validates DLT compliance before sending.

Test & Monitor

Send test SMS to verify delivery. Monitor delivery rates and DLT rejection errors in Lodgestory's analytics dashboard.

How to Use

  1. 1

    Choose DLT Platform

    Select Jio, Airtel, Vi, or BSNL as your DLT platform. Most businesses choose based on their existing telecom relationship.

  2. 2

    Register Entity

    Complete entity registration with company documents. Get your Entity ID (PE ID).

  3. 3

    Register Headers

    Register sender IDs for transactional and promotional messages.

  4. 4

    Register Templates

    Submit all SMS templates for approval. Include variable placeholders for dynamic content.

  5. 5

    Configure Lodgestory

    Enter DLT credentials in Lodgestory's SMS channel settings. Lodgestory maps templates automatically.

Tips for Best Results

  • Register on the DLT platform that matches your primary telecom provider for faster approval
  • Keep template text exact — even minor changes require a new template registration
  • Register templates for all message types upfront to avoid delays later
  • DLT template variables use {#var#} format, not {{1}} — Lodgestory maps these automatically
  • Promotional SMS can only be sent between 9 AM and 9 PM as per TRAI regulations
  • Maintain consent records for at least 1 year — TRAI may audit these

Frequently Asked Questions

Is DLT registration mandatory for all SMS in India?
Yes. TRAI mandates DLT registration for all commercial SMS — transactional, promotional, and service messages. Non-compliance results in blocked messages.
How long does DLT registration take?
Entity registration takes 3-7 days. Header registration takes 1-3 days. Template approval takes 1-7 days. Total process is typically 2-3 weeks.
Can I register on multiple DLT platforms?
Yes, but it's not recommended. Register on one platform and your templates are accessible via inter-operability across all operators.
What happens if my template is rejected?
You can modify the template and resubmit. Common rejection reasons: promotional content in transactional templates, missing variables, or prohibited content.
Does Lodgestory handle DLT compliance automatically?
Lodgestory validates DLT template IDs before sending SMS. If a message doesn't match a registered template, it's blocked with an error notification.

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DLT Registration Checklist for SMS in India | Lodgestory by Inboxcentral