CRM Sync
Complete customer context, always
Keep your CRM and support platform in perfect sync. Agents see the full customer story — purchases, conversations, and tickets — in one place.
Two-Way Sync
Changes in Lodgestory reflect in your CRM and vice versa. Keep customer records consistent across systems automatically.
Contact Linking
Automatically match conversations and tickets to existing CRM contacts. Create new contacts when no match is found.
Unified Customer Profile
View CRM data, conversation history, tickets, and purchases in one profile. Agents see the full picture instantly.
Custom Field Mapping
Map Lodgestory fields to your CRM fields. Sync custom properties, tags, and segments to maintain data integrity.
Key Benefits
- Bi-directional real-time sync
- Automatic contact matching
- Custom field mapping
- Deal and pipeline sync
- Activity timeline in CRM
- Support for major CRM platforms
Ready to get started?
Join thousands of businesses delivering exceptional customer experiences with Lodgestory.