Resend
Modern email delivery powered by Resend. Transactional emails, marketing campaigns, and delivery analytics — all connected to your inbox.
What is the Resend integration?
Resend is a modern email API built for developers, offering 99% inbox delivery rates and real-time analytics. Lodgestory's Resend integration powers both transactional and marketing emails with bounce tracking, open/click analytics, and unified conversation threading.
How it works
Lodgestory uses Resend's API to send and receive emails. Outbound emails (support replies, notifications, campaigns) are routed through Resend for optimal deliverability. Inbound emails are parsed and threaded into conversations in the Lodgestory inbox.
Key Features
Transactional Email
Send order confirmations, password resets, and notifications with 99% inbox placement via Resend's infrastructure.
Email Campaigns
Create and send email marketing campaigns from Lodgestory's broadcast module. Track opens, clicks, and conversions.
Bounce Tracking
Automatic bounce handling with hard/soft bounce classification. Bounced addresses are suppressed from future sends.
Domain Authentication
SPF, DKIM, and DMARC configuration guides for your sending domain to maximise deliverability.
Setup Steps
- 1
Connect Resend
Go to Settings > Integrations > Resend. Enter your Resend API key to connect.
- 2
Verify Domain
Add DNS records (SPF, DKIM) for your sending domain. Lodgestory provides the exact records to add.
- 3
Configure Templates
Set up email templates for transactional messages. Use Lodgestory's template editor with dynamic variables.
- 4
Set Up Webhooks
Resend webhooks deliver real-time events for bounces, complaints, opens, and clicks to Lodgestory.
- 5
Send Test Email
Send a test transactional email and marketing campaign. Verify delivery, tracking, and analytics.
Use Cases
Transactional Email
Order confirmations, password resets, and account notifications are sent via Resend with 99% inbox delivery and real-time delivery tracking.
Email Marketing
Create targeted email campaigns from Lodgestory's broadcast module. Segment audiences, A/B test subject lines, and track conversions.
Support Email
Customer support emails are threaded into conversations. Agents reply from the inbox while Resend ensures deliverability.