Glossary

REST API

An architectural style for building web APIs using HTTP methods.

Definition

REST (Representational State Transfer) API is an architectural style for designing networked applications. RESTful APIs use standard HTTP methods (GET, POST, PUT, DELETE) to perform operations on resources identified by URLs.

In Depth

REST APIs are stateless, meaning each request contains all information needed for processing. They use standard HTTP status codes, support multiple formats (JSON, XML), and are the most common API style for web services. Key design principles include resource-based URLs, proper HTTP method usage, and consistent error handling.

Lodgestory provides RESTful APIs for all platform features — messaging, contacts, conversations, tickets, campaigns, and analytics.

Related Terms

API Key

A unique identifier used to authenticate API requests.

SDK (Software Development Kit)

A collection of tools and libraries for building applications on a platform.

Webhook

An HTTP callback that sends real-time event notifications to your server.

See it in action

Learn how Lodgestory implements this concept in the Developer APIs feature.

Explore Developer APIs

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